1. What We Collect

We only collect information that is necessary to operate this website, respond to enquiries, and provide business analysis, systems consulting and operational improvement services.

This may include:

• Your name, email address, company name and message when you contact us or submit a form

• Project-related information you choose to share, such as process details, system context, business requirements, operational challenges or documentation

• Basic technical information related to website performance, security and usage

• Any other information you choose to send by email, form submission or direct communication

2. What We Use It For

We use the information we collect to:

• Respond to messages and enquiries

• Understand your request or business challenge

• Prepare proposals, project scopes or follow-up communication

• Provide business analysis, process improvement, systems consulting or related advisory support

• Improve the clarity, relevance and performance of this website

We do not sell personal data to third parties.

3. Contact Forms

If you submit a form on this website, the information you provide may be processed through Framer and, if connected, stored or forwarded through tools such as email or Google Sheets.

Framer itself states that websites with EU visitors are generally impacted by GDPR, and its help pages also discuss GDPR/cookie obligations for Framer-hosted sites.

4. Third-Party Tools

This website may use trusted third-party tools to operate the site, host content, process form submissions, or manage communication.

These may include:

• Framer — website hosting and form functionality

• Google services — if used for email, forms, sheets or analytics

• Email services — to receive and respond to enquiries

These providers may process limited personal data as necessary to provide their services.

5. Cookies and Analytics

This website may use essential cookies or similar technologies required for basic website functionality, security and performance.

If analytics tools are added in the future, this policy will be updated to explain what is collected and how it is used.

6. How We Store and Protect Data

We take reasonable steps to keep personal data secure and accessible only to those who need it for communication, project evaluation or service delivery.

No online system can be guaranteed to be completely secure, but we aim to use appropriate technical and organisational measures to protect the information shared with us.

7. Your Rights

Depending on applicable data protection laws, you may have the right to request access to your personal data, ask for corrections, request deletion, object to certain processing, or ask us to stop contacting you.

To exercise these rights, contact us

8. Data Retention

We keep enquiry-related information only for as long as reasonably necessary to respond, follow up, maintain business records, or comply with legal and administrative obligations.

If a project does not move forward, we may delete or archive enquiry-related data after a reasonable period.

9. Updates to This Policy

We may update this privacy policy from time to time. The latest version published on this website applies from the date shown below.

Last updated: May 2026